Our Services
First Contact
Available 24/7 to provide immediate support and guidance
When someone dies, your first contact with us marks the beginning of our commitment to support you and your family through this difficult time. Our experienced team is available 24 hours a day, ready to provide immediate assistance and guidance with compassion and professionalism.
During this initial conversation, we'll gently gather essential information about your loved one, including their name, age, and location. We'll also note the Next of Kin details, which are necessary for proceeding with the funeral arrangements.
You're welcome to meet with us at our funeral home in Dudley Road, Fort William, or if you prefer, we can come to your home. Our team will guide you through all available funeral options, including burial or cremation choices, religious or humanist/celebrant services, and whether you'd prefer a private funeral or a public celebration of life.
Registration of Death
In Scotland, a death must be registered within 8 days of death and the funeral cannot take place until the death has been registered.
An appointment should be made to register the death. The certificate of cause of death will be sent to the registrar by the doctor or medical staff.
At the interview you will need the birth certificate for the deceased, any marriage or civil partnership certificates, the deceased medical card or National Health Service number from their medical practice.
The Registrar will then issue a certificate of registration of death or Form 14 which is also sent to our company. You will also receive a Form BD8 to inform the Department of Work and Pensions about the death. Finally, you will be given a copy of the death Certificate.
Our staff will provide a copy of the Form 14 to the Cemetery owners or Crematoria so that we can proceed with the funeral arrangements with them. At the same time, we will need to complete the application forms for Burial or Cremation with the NOK/Applicant.
Local Registration Office
General Registrar Office
Charles Kennedy Building
Achintore Road
Fort William
PH33 6RQ
01397 704583Time Requirement
Must be registered within 8 days of death in Scotland
Required Documents
Birth certificate, marriage/civil partnership certificates, medical card or NHS number
Location
Registration must be completed at the local registration office
Appointment
An appointment must be made to register the death
Review of the Deceased
Often in the event of a sudden or unexplained death the deceased will be referred to the Procurator Fiscal's Office for Review.
In this case, the police-contracted agents, shall take the deceased to the Hospital Mortuary (Raigmore Hospital, Inverness) for a Post-Mortem review.
Our staff shall keep you informed of this process as it continues until such time as your loved one is back into our care.
Viewing Facilities
A significant investment has been made in our funeral home mortuary. We believe that our mortuary and refrigeration rooms provide the best facilities in Lochaber. We are also proud to have one of the top Mortuary Technicians working for our company. Peter West brings a wealth of knowledge in this area, and his skills and experience in hygienic care and cosmetic presentation are excellent.
The combination of all the new facilities in the one location at our funeral home, means that you can view your loved one (while they are with us) 24 hours a day, 7 days a week, and 365 days per year - as many times as you want, at no extra charge.
24/7 Access
Available any time, day or night
Expert Staff
Top mortuary technicians providing excellent care
Best Facilities
State-of-the-art mortuary and refrigeration
Unlimited Visits
No restrictions or additional charges
Gathering Room
Our welcoming Gathering Room is available for families seeking a more intimate setting for their service. Families can now have a very personalised funeral service whether it is religious, humanist or any other type of service, as determined by them. The Gathering Room provides accommodation for up to 50 people and the large TV screen offers the option of sharing hymns, psalms, stories, photographs and videos during the funeral.
Accommodates up to 50 people
Large TV screen for media sharing
Suitable for all service types
Photo and video capabilities
Our Fleet
We pride ourselves in offering our customers and families the top of the range new model Jaguar Fleet. The extra height available in the Jaguar Hearse provides the best presentation of coffin sprays, wreaths and other floral arrangements that are unique for each and every funeral.
Jaguar Hearse
Modern Jaguar hearse with extra height for floral arrangements
Jaguar Limousine
Comfortable transportation for family members
Additional Vehicle
Supporting vehicles for larger funeral processions
Whatever You Wish
Your funeral is special for the loved-one that you have lost and it is our role to provide you with the full range of options that you desire.
Transport & Coffins
Vehicle Options
Choose from horse drawn hearse, motor-cycle, or our own hearse
Coffin Selection
Veneer oak options, wicker and cardboard coffins available
Ceremony & Services
Floral Arrangements
Full range of coffin sprays, wreaths, and specialist arrangements
Service Leaders
Clergy, Organists, Pipers, Celebrants and Humanists available
Documentation
Public Notices
Preparation and distribution of funeral notices
Order of Service
Preparation and delivery of Orders of Services
Additional Services
Venue & Refreshments
Selection and organisation of after-funeral gatherings
Donations Management
Handle donations and distribution to nominated charities
Other Services
Should your funeral include the interment of ashes, our staff can arrange this further request once the ashes are collected from the crematorium.
A range of Scatter Tubes as well as veneer oak ashes caskets are available, and a funeral director can be in attendance at the interment at the family's request.